It takes a lot to help run the IT infrastructure all by yourself. As an IT manager or supervisor, sometimes you can get caught up in the “drive-by” requests of your coworkers. Whether that be an HR rep asking for help with mapping a shared drive to a new intern asking for their login credentials, managing the IT needs of a small or medium-sized company can be a daunting task for a team, let alone an individual. Caminar Technology is here to help bridge that gap so that you can stay focused on important projects without being dragged into every IT-related ask in your business. 

A dedicated helpdesk is here to help augment your standing IT team so that the mundane tasks of things like account creations, password resets, and driver downloads can be done remotely by a nationwide team and not bog you down. Creating a runbook to help troubleshoot common issues and working with our team to help communicate changes in your environment is important to ensure our team can support your end users and provide quality support.